Advance booking is essential for all group visits, even for self-guided visits.
We are moving to a new bookings system in October and this is causing disruption to our service. Please be aware that we will take a little longer to respond to enquiries. Thank you for your patience; we apologise in advance for any inconvenience this may cause.
Our diary books quickly and we advise booking at least three months ahead.
Sometimes there may be availability closer to the date, but we usually require a minimum of 2 months to organise a tour or talk and 3 months for a bespoke study day.
Self guided visits must be booked no later than two weeks before the date of your visit.
We will reply to all enquiries within five working days.
We will send you a booking form to complete before we can make a booking on your behalf. We require a minimum of one month’s notice from receiving completed paperwork to be able to organise tours for adult groups
Your booking will be confirmed when we receive your completed booking form. At this point we will send a confirmation email. Nearer to the date of your tour, usually at the beginning of the preceding month, we will send a confirmation letter with the name of the Gallery Lecturer/s allocated to your group.
An invoice will be sent from the University within 7 days of your trip and is to be paid within 30 days of the date of the invoice. Payment methods will be detailed on the invoice. Please do not bring payment on the day.
Please note that we reserve the right to charge the full amount for your booking if you amend your group numbers or cancel less than 14 days before your visit or fail to turn up on the day.